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Privacy Policy for Soluvery Inc.

Welcome to Soluvery! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

References to "Soluvery", "Soluvery Inc.", or "we" in this Privacy Policy means Soluvery Inc. (headquartered in Canada) and its affiliates.

Information We Collect

Personal Information:

We may collect personal information that you voluntarily provide to us when you register on our website, subscribe to our newsletter, fill out a form, or otherwise contact us. This information may include your name, email address, company name, phone number, and any other details you choose to provide. We collect personal information that you provide directly, information about how you use our services, and information from third party sources (such as advertising networks, data analytics providers, social media platforms and other categories of third-party sources such as Google Analytics, Adobe Analytics and others).

Usage Information:

We collect information about your interactions with our website and services, including your IP address, browser type, device information, pages visited, and the time and date of your visit. This data helps us understand how users engage with our content and services. We use the information to provide you with services, understand how you use our services so we can improve and personalize your experience and to develop the most relevant apps, technologies, and content for our customers. We also use personal information to provide personalized advertising tailored to your interests, in accordance with applicable law.

Non-targeted Ads:

Please note that your privacy choice with respect to interest-based or personalized ads ("targeted ads") will not affect whether or not you receive or are served with generic, basic, or contextual types of ads ("non-targeted ads") that are not specifically based on the information we describe to you to provide targeted ads for a particular Service. We share the data with trusted business partners and trusted service providers to provide you with non-targeted ads, subject to appropriate contractual safeguards being in place. These ads might be less relevant because they are not based on your interests.

Cookies and Tracking Technologies:

We use cookies, web beacons, and other tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us improve your experience and analyze usage patterns. You can control cookie settings through your browser.

How We Use Your Information

  • Provide, maintain, and improve our services.
  • Communicate with you, including responding to your inquiries, sending newsletters, and providing updates.
  • Personalize your experience on our website.
  • Monitor and analyze trends, usage, and activities to improve our website and services.
  • Comply with legal obligations and enforce our policies.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following situations:

  • Service Providers: We may share your information with third-parties like such as Stripe who perform services on our behalf, such as payment processing, email delivery, hosting services etc. These third parties are required to protect your information and use it only for the purposes for which it was disclosed. We neither store nor have access to your credit card details.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Affiliates: Other companies that Directors of Soluvery Inc own or control.
  • Business Partners: Partners who we work together with. For example, we may work with a bank so that you can use one of our Services to make faster and more efficient payments. These business partners control and manage your personal information.
  • Other Parties with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Policy, we share information about you with third parties when you separately consent to or request such sharing.

Data Security

We take data protection seriously. We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your use of our services will involve the transfer, storage, and processing of your personal information to other countries; such countries include, without limitation, India, Canada, the United States, and other countries where Soluvery, its service providers, or its business partners process personal information.

Please note that the data protection laws and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected; however, your personal information may be subject to lawful access orders by governmental bodies and third parties under the laws applicable in the jurisdiction to which your personal information is transferred, stored or processed.

Data Retention & Deletion

We do not retain user data obtained through Google Workspace APIs to develop, improve, or train non-personalized AI and/or ML models. We do not use your data for generalized machine-learning (ML) or artificial intelligence (AI) models.

We only retain collected information for as long as necessary to provide you with your requested service. The data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

If your personal information changes, or if you no longer desire our service, you may delete or deactivate it by uninstalling our Google add-on or by contacting us. We will respond to your request within 5 business days.

Your Rights and Choices

Access and Update Your Information:

You have the right to access and update your personal information at any time by contacting us.

Opt-Out:

You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-marketing emails related to your account or transactions.

Cookies:

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]

By using our website and services, you consent to the terms of this Privacy Policy.