Loading...

Terms of Service for Soluvery Inc.

Last Updated: September 1, 2024

Welcome to Soluvery! The following terms and conditions ("Terms of Use", "Terms" or "Terms of Service") constitute a binding agreement between you and Soluvery Inc. ("Soluvery", "we", "us", or "our"). These Terms of Use apply to the advertisement and sale to you of any Soluvery products available at http://www.soluvery.com and www.soluvery.ca (each of which is defined as the "Platform"). These Terms govern your use of our website, products, and services. By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

1. Acceptance of Terms

By accessing or using our website or services, you represent that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In addition, by agreeing to these Terms of Use, you are also agreeing to the collection of personal information through the Platform in accordance with these Terms of Use and our Privacy Policy available at www.soluvery.com.

The products and services advertised, listed or described on the Platform are invitations to you to make offers to Soluvery, as applicable, to purchase such products or services, and are not offers to sell products or services to you. You are deemed to make an offer to Soluvery, as applicable, to purchase the products or services referenced in your order upon submitting an order to us via the online checkout process.

2. Services Provided

Soluvery offers Google Workspace Addons, technology consulting, and marketing solutions consulting to startups, small and medium businesses (SMBs), and enterprises. Our services are subject to change, and we reserve the right to modify or discontinue any aspect of our services at any time without notice.

3. Use of Services

By using the Platform, and each time you use the Platform, you are accepting and agreeing to be bound by these Terms of Use on your own behalf or, as applicable, on behalf of the party or parties on whose behalf you are using the Platform. If you do not agree with these Terms of Use, then you may not use or visit the Platform.

We may, in our sole discretion, revise these Terms of Use at any time without advance notice to you by posting the revised Terms of Use on the Platform. It is your responsibility to regularly review these Terms of Use. If you use the Platform after we make any changes, you will be accepting the changes and agreeing to be bound by the revised Terms of Use.

If you place an order on our Platform, you will be bound by the Terms of Use posted on the Platform at the time you place such order. Your order will be deemed to have been placed at the time you complete our online checkout process.

You may use the Platform only if have reached the age of majority where you live and have legal capacity to enter into a legal agreement. Your use of the Platform must comply with all applicable laws, and it is your responsibility to determine whether your use of the Platform is legal.

By using and/or placing orders on the Platform, you represent and warrant that:

  • All information you provide through the Platform is true, accurate and complete;
  • You accept full responsibility for all charges, duties, fees, taxes and other financial liability resulting from your use of the Platform or your user account;
  • You consent to the collection, use and disclosure of the personal information that you provide through the Platform on the terms set out in our Privacy Policy and these Terms of Use; and
  • By using the Platform and/or placing an order on the Platform you agree and confirm that the products will be used for personal, non-commercial use only and not for resale, except with the express written consent of Soluvery.

3.1 Permitted Use:

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit any unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation.
  • To impersonate or attempt to impersonate Soluvery, a Soluvery employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the services, or which, as determined by us, may harm Soluvery or users of the services.

3.2 Restrictions:

You agree not to:

  • Use the services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the services.
  • Use any robot, spider, or other automatic devices, process, or means to access the services for any purpose, including monitoring or copying any of the material on the website.

4. Payment and Subscription Terms

4.1 Payment Terms:

Certain services provided by Soluvery, such as our Google Workspace Addons, may require payment. By subscribing to our services, you agree to pay the applicable fees and taxes. All payments are non-refundable unless otherwise specified. All payments are subject to approval by appropriate financial institutions. Soluvery is not liable in any way if the appropriate financial institution refuses to accept or honor a method of payment for any reason. The method of payment will be processed upon order placement and acceptance.

4.2 Subscription Services:

Some of our services are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the subscription plan you select when purchasing a Subscription.

4.3 Fee Changes:

Soluvery, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

4.4 Returns and Cancellations

Please refer to the Returns and Cancellations Policy at www.Soluvery.com.

5. Errors and Omissions

We strive to ensure current and accurate information on our Platform. However, due to changing market conditions and competition, misprints, omissions or other errors may sometimes occur, including, but not limited to, incorrect prices, incorrect promotional periods, and/or specifications for products. Soluvery does not guarantee that products and services advertised on the Platform will be available when viewed or upon subsequent visit or thereafter.

We endeavor to provide our customers with an agreeable solution to their shopping needs. However, Soluvery does not warrant that the content of the Platform including, without limitation to, product descriptions, pricing or photographs, is accurate or complete.

Samsung, at all times reserves the right at any time without prior notice or liability to you or any other person, to:

  • Revoke any stated offer on our Platform, and to correct any omission, error or inaccuracy, including after an online order has been submitted, whether or not the online order has been confirmed or your payment has been processed, as permitted by applicable law.
  • Change at any time the products and services advertised or made available for sale on the Platform, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Platform content without any notice or liability to you or any other person;
  • Limit quantities available for sale or sold; and
  • Reject, correct, cancel or terminate any order, including accepted orders, for any reason, including but not limited to:
    • If the product or service is not available;
    • If confirmation of your payment from the relevant payment processing company is not received;
    • If you fail to provide a valid payment method;
    • If your payment was not processed based on the information provided by you at the time of ordering;
    • If there has been a product or service pricing or description error, inaccuracy or omission; or
    • If you do not meet the eligibility criteria set out in these Terms of Use.

6. Promotions

You understand and agree that any promotional offers, as listed on the Platform and in advertising, are limited time offers while supplies last. Such promotional offers may change at any time, and are subject to such additional terms and conditions as Samsung may specify from time to time. Soluvery reserves the right to correct, amend or cancel any promotional offers at any time and without notice. All promotional offers will end at 11:59 pm ET of the stated end date.

7. Consent For Collection And Use Of Data

You acknowledge and agree that Soluvery and/or parties that are entrusted by Soluvery may collect and use information necessary to provide the services offered to you through the Platform, and to improve or enhance our services. At all times your information will be treated in accordance with Soluvery's Privacy Policy which can be viewed at https://www.soluvery.com. You are responsible for obtaining (and you represent and warrant that you have obtained), any and all consents that may be required under applicable law from all individuals whose information may be collected by Soluvery and on whose behalf you are making a purchase or from all individuals whom you may be relying upon in your use of the Platform.

8. Accuracy of Information

It is your responsibility to ensure that all information that you provide to Soluvery through the Platform is accurate, complete and up-to-date, including information required to open a user account, payment information, contact information and all transaction information. You will be solely responsible for any and all loss, damage, cost or expense that you or any other person may incur as a result of the provision of false, incorrect, misleading or incomplete information by you.

9. Personal Information

Soluvery collects, uses and discloses personal information about its customers in accordance with the terms of its Privacy Policy, which Soluvery may amend or change without notice to you at any time at its discretion. By accepting these Terms of Use, and each time you use the Platform, you consent to the collection, use and disclosure of your personal information on the terms set out in Soluvery's Privacy Policy.

You further acknowledge and agree with Soluvery that you consent to the collection, use and disclosure of your personal information including, without limitation, your name, address, email address, phone number, credit or debit card and other financial information ("Personal Information") that is gathered about you through the Platform in connection with your purchase or placement of an order of any Soluvery product (the "Purchase") and the disclosure of your Personal Information to third parties who may further collect, use and disclose your Personal Information to enable Soluvery, and any third parties and ancillary fulfillment service providers that Soluvery determines are necessary for the fulfillment of the Purchase, to attend to post-purchase matters. The foregoing includes, without limitation, collection for and disclosure of Personal Information to third party payment service providers (e.g. Stripe, PayPal and Cybersource) (the "Permitted Third Parties") and the use of the Personal Information by the Permitted Third Parties to: (a) process the Purchase and payment of same, (b) bill and collect money owed in relation to the Purchase, (c) deliver the product to you, (d) communicate with you whether directly or indirectly regarding your Purchase and advise you of other products and services that are available or may be available in the future, (e) provide you with effective customer service, including but not limited to trouble-shooting or warranty service, and ask for feedback on same, (f) remit applicable taxes, and (g) comply with legal and regulatory requirements (collectively the "Purposes"). By submitting your Personal Information you agree that the Permitted Third Parties may rely on the consents granted herein for the Purposes. You acknowledge and agree that your Personal Information may be stored outside of Canada. By submitting your Personal Information you agree that the Permitted Third Parties may rely on the consents granted herein.

10. Intellectual Property Rights

10.1 Ownership:

All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of Soluvery or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

10.2 License:

Soluvery grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our services for personal or business use. This license does not allow you to download (other than page caching) or modify our services, or any portion of them, except with the express written consent of Soluvery.

11. Disclaimer of Warranties

11.1 "As-Is" Basis:

Soluvery provides the services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included on our website.

11.2 No Warranty:

To the fullest extent permitted by law, Soluvery disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

12. Limitation of Liability

YOUR ACCESS TO AND USE OF SOLUVERY'S WEBSITE, PRODUCTS, AND SERVICES IS AT YOUR OWN RISK. THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF OR RELATED TO ACCURACY, ACCESSIBILITY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, PERFORMANCE, OR DURABILITY, ALL OF WHICH ARE DISCLAIMED BY SOLUVERY TO THE FULLEST EXTENT PERMITTED BY LAW.

SOLUVERY DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, PRODUCTS, OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL SOLUVERY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR USE OR INABILITY TO USE THE SERVICES; (ii) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (iii) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, PRODUCTS, OR SERVICES; (iv) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE, PRODUCTS, OR SERVICES BY ANY THIRD PARTY.

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. SOLUVERY AND ITS AFFILIATES, AND THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, OR DAMAGES RESULTING FROM ANY (1) ERRORS OR OMISSIONS IN CONTENT, (2) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR YOUR ACCOUNT AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (3) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, PRODUCTS, OR SERVICES, OR (4) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE, PRODUCTS, OR SERVICES BY ANY THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY GIVING RISE TO THE DAMAGES (INCLUDING CLAIMS FOR NEGLIGENCE OR GROSS NEGLIGENCE), AND EVEN IF SOLUVERY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

13. Indemnification

You agree to indemnify, defend, and hold harmless Soluvery and its affiliates, and their respective officers, directors, employees, agents, partners, and licensors from any claim or demand, including reasonable attorneys' fees, due to or arising out of your use of the services, your violation of these Terms, or your violation of any rights of another.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within the province of Ontario in Canada for the purpose of litigating all such claims or disputes.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting the revised Terms on our website. We encourage you to review these Terms periodically to stay informed about our terms and conditions.

16. Termination

We may terminate or suspend your account and bar access to the services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms.

17. Miscellaneous

Force Majeure: Soluvery shall not be liable for any failure to perform its obligations under these Terms due to events beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Waiver and Severability: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Soluvery's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions of these Terms will continue in full force and effect.

Assignment: You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent, and any attempted assignment in violation of the foregoing will be null and void. We may assign these Terms or any rights hereunder without your consent.

18. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Soluvery regarding the use of our services. By using our website and services, you agree to these Terms of Service.